Shipping Policy

Thank you for shopping with Aris Designs!

 

All Aris Designs jewelry is handmade to order specifically for you.  Please see individual listings for processing times.  Processing times are the longest expected time before shipment will occur.  When time and supplies permit, we may ship your product much sooner than indicated by the processing time.  If you do not want your order to arrive prior to a certain date, please contact me with this information.  Similarly, if you need the item sooner than processing times indicate, contact me to see if this can be arranged.  A rush fee may be added to your order.  Due to limitations outside of our control with shipping carriers, Aris Designs cannot guarantee a specific delivery date, but we can guarantee a ship by date.

Free First-Class domestic shipping via USPS is offered on all orders from Aris Designs.  If you would like your order sooner, please consider upgrading to Priority shipping to improve shipping speed. Selecting upgraded shipping will not change the date your order is shipped.

Your order will be packaged in an Aris Designs branded jewelry box and wrapped with a ribbon.  We use padded bubble mailers for shipping.  

Shipping damage is rare, but it can occur.  If your package arrives with signs of shipping damage, please take photographs of the package before opening.  If you open your damaged package to find your jewelry is also damaged, please take pictures of this as well.  The photographs may be required for shipping insurance claims and/or product replacement.  Contact Aris Designs immediately upon receipt of a damaged package.

Once your package has been marked as Delivered by the postal carrier, Aris Designs is not responsible for the package.  However, if you do not receive your package that shows it was delivered via the tracking, please contact Aris Designs immediately as there may be steps you are able to take with the Postal Service to receive your mis-delivered package.