FAQ

General Questions

Yes! Please Contact Us to start the discussion about your new jewelry.

Andrea creates each piece especially for you, so everything is made to order.  Please see individual product listings for specific processing times and our Shipping Policy for more detailed information.

If you need your order by a specific date in the near future, please Contact Us to see if a rush order is needed or can be accommodated.  Upgraded shipping options are available on all orders at checkout.

Yes, we want everyone to love their new Aris Designs jewelry.  If you receive your new jewelry and it does not meet your needs, please see our Return Policy for next steps.

Of course!  Please Contact Us to get started.  In most cases, this is a simple process, but in certain situations you may be asked to ship your remaining earring to Aris Designs at your own expense in order to receive a matching pair.

Product Questions

Absolutely Not!  We only use quality solid precious metals in the purity of your choice.  All Aris Designs hoop earrings are made from solid precious metal wire and not hollow tubing like mass manufactured hoops.

With the exception of the 14k White Gold hoops, all of our jewelry is Nickel-Free. We are happy to accommodate a custom order for Palladium White Gold if you prefer a Nickel-Free White Gold Hoop earring.